Welcome to SexToys UK Shop. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.
1. Age Restriction
Some products on our website are intended for adults only. By accessing these sections or placing an order for such items, you confirm that you are 18 years of age or older. Access to adult products may require age verification.
2. Orders & Payments
All orders are subject to availability and confirmation.
Prices are displayed in GBP (£) and include VAT where applicable.
Payments are processed securely via trusted third-party gateways. We do not store your card details.
3. Processing & Delivery
Orders are processed within 2 business days.
Standard delivery is 3–5 business days after dispatch.
In rare cases, delays may occur due to courier or external issues. If your order is not delivered within 12 business days, you are entitled to a full refund.
4. Returns & Refunds
For hygiene and safety reasons, we cannot accept returns on opened or used intimate products.
Returns are only accepted for incorrect, damaged, or defective items.
Refund requests must be made within 7 days of receiving your order.
Approved refunds will be issued to the original payment method within 5–7 business days.
5. Privacy & Discretion
We value your privacy and handle your information securely.
All orders are shipped in plain, discreet packaging.
Please review our [Privacy Policy] for more details on how your data is managed.
6. Limitation of Liability
We are not responsible for delays caused by couriers, customs, or unforeseen events beyond our control.
Our liability is limited to the value of your order.
7. Changes to Terms
We may update these Terms & Conditions from time to time. By continuing to use our website, you agree to the latest version of these terms.
8. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
📞 +44 7950 140169
📧 support@sextoys-uk.shop